Unique Original Articles » Notify Users of Time Out Sessions

Cordiality is another principle applicable to site development, particularly in enhancing web site usability. This can be shown in myriad ways; one is simply by conveying information when needed. For instance when there’s a scheduled maintenance, inform beforehand your users of the time out and when the system will resume its functions; same thing is applicable when a page is about to expire or time out. This is particularly helpful to those who are not yet familiar with your site and are slightly slower in filling in information or simply accessing the site.

Internet Explorer Time Outs

There are many situations that may arise for you to give your users the time out notice. Internet Explorer, for one, automatically times out when it receives no response from the server after five minutes of accessing the site. When this happens error messages will pop up on the screen; in this manner the users don’t have to wait forever for a page that’s not downloading at all. Users are usually prompted of these errors: 1) Microsoft Internet Explorer connection timed out. 2) Internet Explorer cannot open the Internet site. 3) The page cannot be displayed. A precautionary measure observed by IE to minimize inconvenience for its users is to automate its server to return data after a maximum of minutes, which varies on different versions.

Other Reasons

Time out problems are common happenstances, even to other browsers. Firefox also has the same techniques with IE. They automated their server to retrieve data after a designated number of minutes. Besides the error messages that users get when they try to access a site, there may be other reasons too why they see that message “Connection to server failed” or any of its equivalents. This should be clearly stated, however, by good developers in whatever manner; these may be caused by issues with firewalls, network settings, connection problems to server or weak connectivity from the Internet Service Provider.

To sum it all up, whatever reason there may be for any time out, the principle to look up to is cordiality; your users need to feel you respect their wait time.
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