After a couple of years of focus group testing and application tweaking we are happy to announce the latest application to the bigWebApps cloud suite, bigWebApps WareHouse. WareHouse is an on-demand internal inventory tracking system for organizations needing better visibility and accountability into their parts ordering process. We heard plenty of stories from our customers on how they need to get some control on what parts are being ordered, visibility on where these parts are located, and a simple way of auditing these storage areas to get up to date counts. We initially thought of this as an application as an upgrade to the HelpDesk solution, but getting more feedback and requirements we figured it was it’s own stand alone application which would integrate into HelpDesk.
What we created is a shopping cart format for organization’s users to easily request parts from various departments (i.e. Technology, Facility Maintenance, Operations, etc.). The system would then be able to be setup in a workflow format allowing items to be approved and marked for delivery.
Three key areas the solution addresses are;
Creating better inventory controls – establishing the vendors with whom you choose to work with and with how you process orders from them, setting min/max levels on items to ensure ‘high use’ parts are readily available, and being able to approve or deny which items are requested from your users.
Maximize the utilization of inventory – allowing visibility in where items are being placed and easily being able to transfer items across storage areas
Audits using existing staff – leveraging people in your organization to do physical counts on a scheduled basis.
We developed the system to allow organization to use local staff and resources to keep inventory levels up to date. The goals is maximize the use of your parts and inventory across your organization and decrease things such as shortage, over stocking, and spoilage. The system is built to be flexible and can be used as a simple one closet storage area or can be expanded to accommodate a larger decentralized inventory system which handles large bulk orders and multiple transfer requests.
Let us know if there is any interest in getting setup on your own demo. You can contact sales at 1.866.996.1200 ext. 703 or sales@bigwebapps.com. You can also go to our website to learn more about our web based helpdesk solution.
BigWebApps HelpDesk solution provides helpdesk systems
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